Cancellation and Refund Policy

1.      Users Exclusivity

Namfreelancer only accepts orders and delivers Services to users with a registered account at

2.      Cancellations

All purchases are subject to the terms and conditions agreed between Customers and Sellers through

If you have processed your payment but an order has not yet been confirmed you may still cancel your order by contacting Customer Support or through our Resolution Centre (per order). We will notify you by email within the following 3 days to refund you the total amount of your purchase, using the original method of payment.

Note that the Services purchased on Namfreelancer are not subject to refunds, so please read carefully through the Services posted on our Website to ensure you are purchasing the Service you require.

3.      Unfulfilled Delivery

In case you are not satisfied with the Service delivered, you will have 3 calendar days from the date of delivery to contact the Seller and request a revision of the delivery.

Please consider that only Services purchased through are subject to the terms and conditions under this Cancellation and Refund Policy.

4.      Questions

If you have questions regarding Workreap Cancellation and Refund Policy, please contact us at, or by dialing +264 814922669.