- General Information
Customers may easily purchase a Service offered by a Seller in https://namfreelancer.com by simply following the steps below:
- Clicking the “Purchase” option at the bottom of the job posted by the Seller.
- Wait to receive the Order Confirmation to the email associated with the Account.
- Funding the correct balance as per the rate listed in the job post, as described in the Payment section of our Terms and Conditions.
- Delivery of Services
The Services offered on our website are only available for delivery once an Order has been successfully confirmed through email and the funds to the Customer´s Account have been appropriately validated, according to the steps described above.
Sellers will deliver completed files and/or proof of work using the Deliver button in the purchase Order according to the Service purchased.
Once the Seller has delivered the Service, the status in the Purchase Order will be marked as Delivered and the Customer will then have 3 days to accept the delivery.
An Order will automatically be classified as Delivered regardless of being accepted by a Customer or not, if no request for modification or revision has been submitted within 3 days after the Order has been marked as Delivered.
- Delivery Time
An estimated delivery time will be provided to you once your Order and payment have been confirmed. Delivery times are estimates and commence from the date of the payment confirmation, rather than the date of the Order. Delivery times are to be used as a reference only and are subject to the acceptance and approval of your Order.
Unless there are exceptional circumstances, we make every effort to fulfill your Order between 7 and 30 business days from the date of your Order, depending on the complexity of the job ordered, and according to agreement with the Seller. Business day meaning Monday through Friday, except holidays.
- Delivery Instructions
Any specification in regards to the delivery of the Order must be settled by the Seller and the Customer.
If you have any questions about the delivery and shipment or your Order, please contact us at [email protected], or by dialing +264 814922669.